Trusted System Administrator with 5+ years of technical experience supporting 1300 users
globally. Able to lead technical initiatives and deliver solutions in classified settings. Holds a
current TS/SCI clearance and
CompTIA A+, Security+ and Akamai Cloud Computing Foundations certifications. Qualified
as a DoD 8140
administrator.
Certifications & Licenses
CompTIA Security+ Since May 2023
CompTIA A+ Since December 2023
Akamai Cloud Computing Foundations Since April
2025
Amateur Radio License, General Class Since
April 2025
Experience
United States Army - IT Helpdesk & AdministratorJune 2022
-
June 2026
Skills: Windows & Linux Administration, Leadership, Troubleshooting, Customer Service, Mobile
Device Management, Analog & Digital Communications
Supported over 1300 users across five subordinate IT departments in a large, distributed team.
Maintained and installed user workstations, cellular devices, and critical
network infrastructure that soldiers depended upon while working around the world
Developed a truly anonymous workplace climate feedback survey on a LAMP-like (Linux, Apache,
SQLite,
PHP) stack with admin approver dashboard utilizing
Cloudflare Tunnels and Turnstile supported by an Akamai Cloud VPS. This increased unit morale
and
led to positive open discussions on improving the organization.
Appointed as the 4th Psychological Operations Group (A) Telecommunications Officer
to oversee the provisioning, maintenance, and lifecycle management for 100+ mobile devices issued to
senior leaders within the group
Oversaw the maintenance of 62 tactical and non-tactical radios and
led small group training sessions focused on the use of tactical radios
Gant Travel Management - Information Technology InternFebruary
2020 -
April 2020
Skills: IT Operations, Problem solving, Troubleshooting, Customer Service, Microsoft Windows,
Communication
Prepared new computers for remote staff to include installing Windows 10,
configuring user data, installing programs, updating, and installing firmware
Organized the IT staff workspace and performed data destruction
Performed administrative and related tasks such as user account creation, monitoring data system
uptime, troubleshooting user productivity systems, and completing service calls via Ring Central & LogMeIn
Projects & Skills
jovarkos.org - Grew a small community comprised of
technically-inclined teenagers
to grow personal Linux & computing skills. Built software for and configured infrastructure to build and
maintain a distributable installation image.
Skills:Linux Development, Bash, Git, Web Design and Hosting, DevOps, Community
Management
bsarmy.com - Built site to help soldiers view & share
resources while connecting to their community. The platform was designed around a LAMP stack and
utilized Bootstrap for the UI. It integrated Twilio Verify for password-less login, Cloudflare Tunnels
as a reverse proxy, Tailscale for secure access, and ntfy
for realtime chat and notifications. Project served active users and supported community initiatives,
including a trash pickup drive and shared resource repositories.
Skills:Linux Administration, git, web design and UX, MySQL DB design, networking,
community
outreach.
Education
Western Governors UniversityStarted August 2023 - Present Bachelor of Science in Cybersecurity and Information Assurance
52 credit hours completed. Applicable coursework has included hands-on labs in security, networking and
operating systems, as well as an emphasis on governance and regulatory compliance.